Privacy Policy

1. General

NEXT HYDRO d.o.o. (hereinafter referred to as the Merchant) undertakes to protect the confidentiality of personal data and the privacy of the users of the online store. The Merchant will use the personal data collected exclusively for the provision of the services offered. The Merchant respects the confidentiality of personal data and the privacy of the users of the online shop and will take all necessary measures to protect them from any violation and misuse. The personal data of users is one of the areas to which the Merchant pays the utmost care and attention, as it is aware of the sensitive nature of this area.

2. Use of personal data

For the purposes of providing the services offered, the trader collects, manages, processes and stores the following user data:

  • name and surname;
  • delivery addresses;
  • company or legal entity name (if the user is a legal entity);
  • the tax number of the legal entity (if the user is a legal entity);
  • email address (username);
  • password in encrypted form;
  • a contact telephone number;
  • country of residence;
  • other information that the user voluntarily enters in the forms in the online shop;
  • other information that the user voluntarily adds subsequently to his/her profile.

The Merchant shall not be liable for the accuracy, completeness and timeliness of the information entered by Users. The Merchant will use the data to carry out its own promotional activities (sending notifications and news about prize draws, sending business notifications, other notifications and news).

3. Cookies and IP addresses

At the start of each use of the online shop, the trader assigns each user a cookie for identification, shopping basket monitoring and traceability purposes, which is stored in the server’s memory only for the duration of the visit to the online shop and is deleted after one hour of inactivity. The trader may also store on the user’s personal computer certain persistent cookies, such as the user’s identification number in encrypted form for recognition the next time the user visits the online shop or the product ratings, which let the user know which products have already been rated, and, indirectly, cookies from the external service Google Analytics, which are used to analyse visits to the website. The trader may use this data in an anonymised aggregated form for statistical analysis purposes. For the purposes of ensuring online security, the Trader also collects the IP addresses from which users access the online shop.

4. Declaration on the protection of the confidentiality of personal data and the privacy of users

The trader is obliged to protect the personal data of the users of its online shop in accordance with the regulations governing the protection of personal data. Under no circumstances will the Trader disclose the personal or other data of the User to a third party without the User’s express permission, or allow a third party to access the personal or other data of the User, unless required to do so by the public authorities, if such an obligation is provided for by law, or in the good faith belief that such action is necessary for legal proceedings before the courts or other public authorities and for the protection and pursuit of the Trader’s legitimate interests.

All personal and other data provided by the user when logging in to the online shop, as well as when ordering the purchase of products, including the content of orders, will be protected in accordance with the regulations governing the protection of personal data. The trader will not use this information for any purpose that would in any way harm the user or any other person involved. The Merchant will not use the User’s data to send promotional emails or other unsolicited promotional material, except to send those promotional notices to which the User has subscribed or consented. The trader may use the data in anonymised aggregated form for statistical analysis purposes. The confidentiality of personal and other data of Users will not be violated in any form.

The Merchant will only provide the delivery service (e.g. Post of Slovenia, GLS, DHL, UPS, etc.) with the necessary information for the delivery of the products purchased in the online shop (recipient’s details and delivery address). The Merchant will contact the User by e-mail if this is necessary for the completion of the purchase in the online shop, and by contact telephone number only if there are problems during the registration or purchase process in the online shop.

5. Implementation of the Privacy Policy

All persons employed by the Merchant on a regular or paid basis who have access to the personal and other data of Users are aware of the duty to protect the personal and other data and are obliged to comply with these provisions on the protection of the confidentiality of personal data and the privacy of the users of the Online Shop. The obligation to protect personal and other data shall apply indefinitely, even after the termination of the relationship with the Trader.

Registered users may stop using the Online Shop at any time and may cancel their registration. They do so by notifying the Merchant of the cancellation in writing. Before giving notice of cancellation of registration, the User must pay to the Merchant all outstanding obligations arising from purchases made in the Online Shop. The Merchant will protect the confidentiality of personal data and the privacy of the users of the Online Shop within the scope of this Privacy Policy, even in the event of cancellation of registration.

6. Further clarifications

If you have any questions, concerns or comments about this Privacy Policy, please contact us at info@chesterpolje.com.